Terms and Conditions

Legal Notice – Venezuela

SERVICIOSNAE duly registered in the Second Commercial Registry of the Judicial District of the State of Anzoátegui, Venezuela, making its users participants and in compliance with existing Venezuelan legislation carried out by the Ministry of People’s Power for Science, Technology and Innovation, considers the following Terms and Conditions applied to the use of all the Services presented by SERVICIOSNAE, its Official Site www.serviciosnae.com.ve and its related social channels; which link directly, being an integral part of communication and transaction between you and us.

The official website address to access the site is www.serviciosnae.com.ve, being possible to check the address bar in the browser and from there to their related, or entering directly into each of these. Likewise, the registration number for legal invoicing in accordance with the regulations of the SENIAT, the Venezuelan entity in charge of auditing and which is obligatory for any commercial transaction, can be requested by writing to our Customer Service Department via WhatsApp (here). You can consult the legality of this at www.seniat.gob.ve. Another factor to take into consideration when making commercial transactions involving payments and service orders is the domain name SERVICIOSNAE.COM.VE, the legality of which is granted by CONATEL, and can be consulted at www.nic.ve.

It is understood that by using our systems and/or registering in them, you accept these Terms as well as the use we will give to your information and data provided to be validated and verified in order to give you access so that you can acquire any product and/or service safely. We ensure that your data is not taken for propagation or to create spam or unwanted mail. Each and every one of the products and services offered are property of SERVICIOSNAE, we do not intervene between you and any other provider, except distribution products directly granted by the permitted and authorized providers in the case that applies, white label services and processing. We offer the warranty valid for the time of the manufacturer, services and / or processes contracted and actually paid, you agree that the images of products and services may be referenced, as noted in the description. Prices and stocks may vary without notice, ensuring the purchase to have confirmed the order, made payment and confirmed it by the means provided, this will allow you to maintain the price.

  • Administration and Office Services.

All these services are subject to prior reservation and payment in advance, you can request demonstrations when you register in the System. The obligation of the service is to provide through a Service Contract of Administration and/or Service, which adds value in equipment, maintenance and security by value, day, hour contracted. In the case of Properties, they are void when the corresponding payment is not received and according to the Contracting and Equipment Plan. The services of Offices, Administration, XAE, Project include evaluation studies and according to the real needs of the Client, being able to be used in Value-Day-Hour.

  •  Procurement and Logistics.

Other services are considered in this area and can be individual, group and represent added value in the provision of a service. Human Resources. Supplies. Maintenance.

  • Internet and Servers.

It includes a whole range of technological services present in the web and in personalized servers with or without connection and intranet. Some of these services require compliance with propagation and security standards to achieve the satisfaction required by the client. The client retains the right to access the services according to the amount contracted. The client has the right to withdraw at any time and will have to pay additional fees in case administrative expenses generated by the interruption of the service apply.

  •  Software.

It consists of distribution or authorized development of Software, Administrative Systems, Operating Systems, OEM, Servers, Licenses, Extensions, Modules, Technological Projects, Applications, either via electronic download or through original physical means of Software, these may add additional price for shipping, import charges. We do not distribute illegal software. The end user has the right to use it according to the manufacturer’s standards. We also offer programming languages, it is governed by the contracted amount, the rights are kept by the user, we do not intervene in the propagation of applications of our clients without authorization.

Legal Notice – International

SERVICIOSNAE makes its users participate in compliance with existing international legislation carried out by governments, applied to the use of all services under Internet platform provided by SERVICIOSNAE, its Official Site, payments and related, includes social channels and directly linked to be an integral part of communication and transaction. The international systems are in Spanish official language and not official, English is allowed in all our transactions, the international currency are; the Dollar, the Euro and any other currency at the exchange rate of the Venezuelan Bolivar under government legislation, plus administrative costs and fees under the accounting legislation of Transfer Pricing.

Everything not stated in these Terms and Conditions between SERVICIOSNAE and you will be governed by the Venezuelan regulations in force in the first place, followed by the legislation of each country where international business operations are carried out, and in full compliance with any country of the European Union, the American continent and international treaties in force against money laundering and financing of terrorism.

Update: June 2020